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Reviewer is connected with a competitor (or former employee).
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Here are several ways to identify frauds: Can you find records of the customers? Do your transaction logs match up with their descriptions? If not, you might be dealing with fake Facebook reviews.įraudulent negative reviews can stem from a number of sources: competing businesses, resentful former employees, spammers, people who mistakenly post their review on the wrong business page, etc.
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Check your records and verify that the transactions happened the way the customers claim. If you find suspicious reviews on your Facebook page, first make sure they’re legitimate. In addition, any review that is totally irrelevant to your business, such as those that neglect to mention you at all, should also qualify for unprompted removal.īut false reviews may go undetected. For example, spam content and hate speech violate Facebook’s community standards and will be deleted. Find out How How to report and remove fake Facebook reviewsįacebook should remove certain reviews and Recommendations automatically. Want proof? One CEO’s reputation cost his company more than 96 million dollars within a few hours.īad reviews cost one of our clients $32.7 million each month We helped them recover every penny.
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Take a guess at how much one bad review could cost your business?įYI – A bad corporate reputation costs corporations hundreds of millions of dollars. If your Facebook page contains unanswered bad reviews, potential customers could slip through your fingers. Therefore, as a business owner, it’s vital for you to handle Facebook reviews that don’t reflect your company.
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